The Membership Manager at the Child Neurology Society (CNS) will lead efforts to grow, retain, and engage members. This role focuses on aligning CNS programs and services with different member segments to communicate the value of membership clearly. Collaborating with the Executive Director, the manager will drive membership recruitment and retention campaigns while overseeing the entire membership cycle, from prospect outreach to engagement strategies. Key responsibilities include analyzing membership trends, managing the AMS/database for member data, and ensuring effective daily membership operations. The Membership Manager also responds to member inquiries, supports committees, and provides data-driven membership reports.
Knowledge, Skills, and Abilities
• Ability to build and maintain strong, collaborative relationships with key decision-makers, academic leaders, association members, volunteers, and teammates to drive membership growth and support organizational goals.
• Ability to be creative, responsive, and organized. Solid project management and time management skills with the ability to prioritize tasks and manage multiple initiatives simultaneously.
• Professional demeanor and ability to continuously demonstrate exceptional verbal, written, listening, and interpersonal skills.
• Ability to work in a fast-paced, evolving environment.
• Ability to work as part of a team and independently; a self-starter, collaborative, and willing to raise a hand.
• Must be able to manage sensitive information with confidentiality.
• Dedication to continuous personal and professional development; be action-oriented and adaptable.
• Ability to leverage social media platforms to monitor and engage with the membership, maintaining awareness of key issues, trends, and opportunities that are important to members.
• Strong technical proficiency with proven aptitude for learning new software/platforms quickly and integrating them efficiently into workflow.
• Must be able to work evenings occasionally.
Education and Experience
• Associate Degree or Certified Association Executive (CAE).
• Prior association membership experience required; 2-3 years professional society experience preferred
• Significant experience with Association Management Systems (AMS) and member database management (CiviCRM a plus).
• Master-level proficiency with Microsoft 365 and related Office Software (SharePoint, Teams, etc).
• Proficiency in utilizing business software applications (i.e., Adobe Acrobat, Zoom, OpenWater, Higher Logic, etc.)
• Additional Assets: Knowledge of industry trends, particularly within medical associations, is a plus.
Travel Requirements
• Travel is necessary, up to 10%.
Salary Range
We offer a competitive salary range of $65,240 to $75,500 for this position. The actual salary will be determined based on market data, your qualifications, relevant degrees, certifications, and other factors. In addition, our full-time employees enjoy a comprehensive benefits package, including health care, vision, dental, retirement, and paid leave.
Location
This remote position is in Illinois, Minnesota, Indiana, Michigan, and Wisconsin.
About Child Neurology Society (CNS)
The Child Neurology Society is an inclusive professional organization whose mission is to promote the optimal care of children with neurological and developmental disorders by providing education, advocacy, and support for clinicians and researchers in child neurology.
In 1968, the American Board of Psychiatry and Neurology awarded the first board certificate in Neurology “with Special Qualifications in Child Neurology.” Three years later, in 1972, the Child Neurology Society was founded with an initial enrollment of 223 members. There are, at present, over 70 university-based training programs in child neurology in the United States and Canada, and over 2500 child neurologists in the CNS.
Child Neurologists
Child neurologists are specially trained physicians who have followed up their four-year medical school education with a five-year post-graduate training regimen consisting of two years training in pediatrics, one year in general neurology, and two years in pediatric neurology.
CNS is an equal opportunity employer.